Exploratory user flows and new operating system builds experienced recurring UI/UX defects, earbuds synchronization friction, and unmapped repeat purchase drop-offs across D2C brands. Task: Execute structured QA cycles across multiple OS builds, document root causes to reduce bug recurrence, improve task-flow efficiency, and evaluate D2C skincare brands on CAC drivers and funnel leakage.
THE PLAY (ACTION)Executed structured QA cycles across 4 OS builds; identified 20+ UI/UX defects AND Earbuds Bugs; documented comprehensive root-cause analysis; delivered usability insights to refine task flows; and evaluated 5 D2C skincare brands on CAC drivers and funnel leakage.
THE VERDICT (RESULT)Reduced bug recurrence by 22% via root-cause documentation, improved task-flow efficiency by 15% through usability insights, and identified retention gaps impacting 17% repeat purchase probability.
“Executed structured QA cycles across 4 OS builds, reducing bug recurrence by 22% and improving task-flow efficiency by 15%.”— OFFICIAL CV INDUSTRY EXPOSURE RECORD